Frequently Asked Questions

Monday through Friday, from 9 am - 2 pm. We cannot say in that window because our route is created every morning and updates with changes in traffic, but we will send you a text when we are on the way with an ETA.

We come to your house or business, pick up your laundry, then bring it back to the laundromat. We wash, dry, fold, and deliver it the next day.

You do not need to be home. If you are comfortable leaving it outside where we can access it, that is the easiest way about it. Preferably under something to protect from the rain.

Yes, we send out a text when we are on the way with an ETA.

Next-day is our fastest option for DELIVERY - if you can drop it off at 1561 E Lafayette St, Detroit MI 48207, we can get it done same day if you drop it off before noon.

We are a locally owned, family business that focuses on quality and consistency. We have regular all-staff meetings where we go over processes, folding, customer service, and areas we can improve. The skill level of our launderer's is why our customers keep coming back and why we have such great reviews on google.

We pickup Monday-Friday with next day delivery. Orders that are picked up are available for delivery as early as Monday.

$0. No delivery fees.

Drop off Pricing: $2/lb
Delivery Pricing:
We charge by the bag so you know much you will pay before you order. $38 for a kitchen trash bag. We also have Detroit Laundry Service Bags for $38 and a larger $55 size. If you do not have a white kitchen trash bag or a Detroit Laundry Service Bag, you can use whatever bag you have and we will charge $2.50/lb.

Comforters charged seperately, $22 apiece any size or 3 for $50.

Yes, $20 minimum for drop off laundry. $38 minimum order for delivery.

Drop off: Cash or Card
Delivery: Input your card info online or over the phone. It is securely stored. We charge your card when the laundry is brought back to the laundromat and itemized. We do not accept cash for delivery.

No. We do sometimes offer discounts and promotions on a seasonal basis if you sign up for discounts and promos during signup.

For delivery: We have a $38 minimum order for delivery. Our only fee is if we can't close the bag, it is $20 overstuffed bag fee. Delivery is free.

For drop off we just have a $20 minimum order.

Yes cancel at any time. No fees or penalties.

We use a commercial-grade enzyme detergent that is non-scented and easy on the skin. We have tested it side-by-side with household detergents and our commercial-grade detergent gets the stains out better. We use bounce sheets in the dryer for scent.

Available by requent at no extra charge: Tide, Gain, All Free Clear, Oxiclean.

This is our most common question! Yes, we separate. You don't need to do it.

Yes, we will do your laundry how you want it done. There is a notes section on the last screen before you place the order where you can put instructions. They will print out on our ticket every time.

Some large commercial laundries will use mesh bags and wash several loads together - not us. We always keep your laundry seperate. We keep track of it using a modern point of sale system. Like any business, ocassionally we make mistakes, but we always figure it out and correct it quickly.

Yes, we specialize in bedding and towels because of how many short term rentals we have worked with. We know our laundry chemistry well enough to say with confidence: your linens and towels will last longer when Detroit Laundry Service is taking care of them.

Our team has regular group training to ensure consistency. How many laundry services can say that?

Yes, we use a fragrance-free detergent that still does a great job getting stains out. We do use Bounce sheets in the dryer as our standard process, so in the notes, say "All Free & Clear Sheets."

Alternatively, we have many customers that send their own products.

We tag every bag right away. When it is brought back to the laundromat, the launderers note the washer and dryer numbers that were used on your ticket. When it is folded, we put it in a reusable Detroit Laundry Service bag that you get with your first order with a name tag on it.

Yes, we are insured to be on your property. In the rare event that something is damaged, lost, or stolen, the customer will be compensated in the amount of three times the value of their order at maximum.

It depends on what we are washing. If it is towels and sheets, we use hot water. If it is normal color clothing, warm. Many of our machines have a delicate cycle if necessary. The launderer's are experienced enough to know what temperature is appropriate. However, if you have any requests, they print out on the ticket every time and we will follow them. Just add it to the notes section on the ordering screen.

Our standard detergent is unscented, but does an amazing job getting stains out. Eco-friendly detergent doesn't, but if you want us to use it, send it with your laundry and we will.

Our detergent is more powerful than the detergent you have access to. We've done the tests! Our machines are more powerful than the washers you have access to. Our normal process is going to do a good job getting out most stains. If you have an item that is stained, bag is seperate and put a note in there so it is obvious to us and we will prespot it.

Berkley, Beverly Hills, Bingham Farms, Birmingham, Center Line, Clawson, Clinton Township, Detroit, Eastpointe, Ferndale, Franklin, Fraser, Grosse Pointe, Grosse Pointe Farms, Grosse Pointe Park, Grosse Pointe Shores, Grosse Pointe Woods, Hamtramck, Harper Woods, Hazel Park, Highland Park, Huntington Woods, Lathrup Village, Madison Heights, Mt. Clemens, Oak Park, Pleasant Ridge, Roseville, Royal Oak, Royal Oak Township, Southfield, St. Clair Shores, Sterling Heights, Troy, Warren

The laundromat is called Lafayette Laundromat and is located at:

1561 E Lafayette St, Detroit MI 48207

Yes, we are proud to be a family of Detroit-area business owners.

The Kline Family has owned Lafayette Laundromat and Detroit Laundry Service since October 2020.

For delivery, we service most of Wayne, Oakland, and Macomb. For a complete list, see "What cities do you service?" above.

Lafayette Laundromat provides self-service laundry in Detroit, MI, including Greektown, Midtown, Corktown, East Jefferson, Hamtramck, and Highland Park.

Yes, many of our delivery customers are in apartments. Just make sure you give us any gate codes or door codes that we need to get to where the laundry is.

Nope. Just bring your laundry in. We take cash, card, apple pay, google pay, and EBT - no quarters needed.

Grab an open washer, load your clothes, and add detergent. If you're not sure which machine size fits your load or how the payment system works, an attendant is on-site to help.

You're welcome to bring your own, or purchase detergent on-site if you forget it.

A standard wash cycle runs 28 minutes, and drying typically takes another 30 to 45 minutes depending on load size.

That's what our Wash & Fold service is for — drop off your laundry and our attendants will wash, dry, and fold it for you the same day if dropped off before noon.

Yes, laundry cards are available and reloadable. You can check your balance anytime at LaundryCat.com.

Yes, many customers step out to run errands or grab food nearby. Just keep an eye on the time so you can move your load promptly when it's done, since machines are shared.

Let an attendant know right away. We're on-site during all open hours and will get you moved to a working machine or make it right. We have a technician on-staff and maintain our machines so well, most customers never have a problem.

No. We accept cash, credit and debit cards, Apple Pay, Cash EBT, laundry cards, and app-based payments.

Yes, we're fully attended during all open hours, 8 AM to 10 PM every day. If a machine acts up or you're not sure which size to use, an attendant is right there.

Visit LaundryCat.com to check your card balance and see how busy we are before you head over. It will also give you your previous transactions, and even how busy the laundromat is.

Yes, that's exactly what our extra-large washers are for. No need to split it across smaller machines.

Our extra-large washers handle big comforters, mattress pads, and multiple loads of bedding at once, so you don't have to split large items across several machines.

We have four 60 lb washers and four 80 lb washers.

Yes, we have more than enough parking. Hundreds of spaces because we are in a plaza with Dollar General and Lafayette Foods.